CAREER

Junior Product Owner

Location: Ho Chi Minh City

Employment Type: Fulltime Contract

Welcome to Skylink Studio

Skylink Studio was researched and established in February 2021 and officially launched in March 2022, gathering members who are passionate and have many years of experience in the field of mobile games. With creativity, effort and dedication, Skylink Studio hopes to spread passion and bring great gaming experiences to the gaming community around the world.

What you will be doing

Product Planning & Backlog Management

  • Support the Product Manager/Lead in building and updating the Product Roadmap, feature development plans and the Product Backlog.
  • Receive, consolidate and clarify requirements from stakeholders; support converting requirements into User Stories, Product Requirements and Acceptance Criteria.
  • Track task status on project management tools, update progress and proactively report issues that may affect the plan.
  • Support prioritizing work based on the direction of the Product Manager/CPO.
  • Prepare documents, reports and necessary materials for product meetings.

Game Development & Release Coordination

  • Coordinate with Game Designers, Developers, Artists and QA to ensure feature requirements are understood consistently before implementation.
  • Participate in testing gameplay, features and player experience on builds; record bugs or points for improvement and coordinate with relevant teams to follow up on resolution.
  • Support preparing the release checklist, checking updated content and tracking post-release results.

Product Data & Performance Monitoring

  • Track basic game metrics such as DAU, D1/D7 Retention, Session Length, level completion rate, ARPDAU and revenue.
  • Consolidate data, prepare periodic product performance reports and detect fluctuations that require further analysis.
  • Research player feedback on the App Store, Google Play and community channels to consolidate insights.
  • Support analyzing player behavior, identifying gameplay issues and proposing improvement ideas under the guidance of the Product Manager/CPO.
  • Participate in tracking A/B Testing results and product optimization experiments.

LiveOps & Product Optimization

  • Support planning and executing LiveOps activities such as in-game events, seasonal content, quests and reward programs.
  • Coordinate with Game Design, Art and Development to track the progress of event content preparation.
  • Track activity results after launch, consolidate engagement metrics and player feedback.
  • Support competitor research, Casual/Puzzle game trends and new features on the market.
  • Propose ideas to improve player experience and product performance for the Product Manager/Lead to evaluate.

Cross-functional Collaboration

  • Coordinate with Game Design, Development, Art, QA, UA Marketing and Data to support game development, release and operations.
  • Support communicating requirements, updating progress and tracking issue resolution across teams.
  • Coordinate with UA Marketing to collect information on advertising performance, user feedback and insights for product improvement.
  • Perform other tasks related to product development and operations as assigned by the direct manager.

Requirements

Experience & Expertise

  • Bachelor's degree in Information Technology, Game Design, Economics, Marketing, Business Administration or related fields.
  • 1–2 years of experience in Product Operations, Product Owner, Game Design, Project Coordination or equivalent positions.
  • Understanding of the mobile game market, with preference for Casual/Puzzle, Match-3 or Tile Match genres.
  • Logical thinking, problem analysis ability and attention to player experience.

Tools

  • Able to use Jira, Trello, Lark or equivalent task management tools.
  • Proficient in Excel or Google Sheets for consolidating data and preparing reports.
  • Knowledge of Firebase, GameAnalytics, AppsFlyer or other game data analytics tools is an advantage.

Skills & Mindset

  • Good communication skills with the ability to coordinate across multiple teams.
  • Player-oriented mindset and willingness to learn about Product Management, Game Design and Game Business.
  • Able to receive feedback, solve problems and adapt to a game development environment.
  • Passionate about mobile games with the habit of exploring and analyzing the gameplay mechanics of products on the market.

What we offer

  • Attractive benefits for employees and their families: health insurance, company trips, team building, happy hour, birthday celebrations, etc.
  • Annual leave and public holidays as regulated by the current Labor Law and the Company’s policy.
  • Young, dynamic, modern, and professional working environment; experienced business team; many opportunities for personal development.
  • Other exclusive and attractive benefits according to the Company’s internal policies.
  • Full employee benefits in accordance with the Labor Law after a 2-month probation period.
  • Entitled to social insurance, health insurance, unemployment insurance, and health check-ups as regulated after the probation period.
  • Provided with training, coaching, and career development opportunities.